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Showing posts with label journalists. Show all posts
Showing posts with label journalists. Show all posts

Tuesday, January 18, 2011

Cascade Celebrates 10 Years


In 2001, I got a lot of advice about opening Cascade Communications and I was fully prepared for the hard work, determination, frustration, patience and planning it would require. However, the one thing no one told me about going into business was that time will fly!

Like every business there are the ups and downs, but even despite the economy, things feel different for us. It's almost as if we're entering a new phase and what it has in store none of us really know, but...it kind of feels like a beginning.

Over the last 10 years, we've done some pretty cool stuff and helped raise the profiles and sales of many small business brands. We've even run celebrity red carpet events and managed more than 60 local media for one of the biggest political party campaigns embracing the next generation of voters. We've seen small companies grow into million dollar businesses in just a few years or quadruple their current business in 18 months. It's crazy and exciting. While it can be frustrating to never get your client on the phone, we also know that they are busy growing and loving it.

And, we have had those that didn't fare so well. It happens. One's batting average can't always be .500 and the ones we haven't won for have mostly been an issue of bad timing. That's the trick. While we understand what media is looking for sometimes they just aren't ready for us, or someone else beat us to the punch. We hate that. I hate that. But, we can honestly say we've had more wins than not and met some incredible people along the way.

As I reflect back on the last 10 years, I know that I, personally, have learned a lot about myself and what I want my business to be. Is it what it started out to be? Are my goals for it the same? Where are we headed now? Like all business owners, these are the questions we should ask ourselves annually and where we need help, we ask for it - much like our clients have done.

Everyone says 10 years is a milestone, and they're right, for sure, but our modesty keeps us from getting too wrapped up in it all. This year, I want that to change. There are so many cool opportunities with social media and using it to help grow our client's business, it's fun, it's different and it's here to stay. The beauty is that one mom and pop in small town Kansas has the chance to be more than local. They can become international, and I just love that idea.

So while we're taking our heads out of the sand and finally taking a bow (well just for a minute), we're also looking forward to working with amazing small businesses. I will continue teaching PR to small businesses around the area at SCORE Chicago. We'll launch our new website soon (pardon the dust) and starting some new things of our own to benefit clients. It's going to be....exciting. Listen, when you've been through two economic down times while in business, you learn to float through it and keep the faith; to see the exciting possibilities and to, well, get excited.

This is our hope for all of you on our Anniversary - get excited! Opportunities abound. Small businesses and entrepreneurs are reaching out to help one another and that's what I love about what we do so much.

Cheers!

Tuesday, June 02, 2009

Be Prepared for Anything When It Comes to Media Interviews


You’ve written the press release, pitched media your story and now a journalist wants to interview you. The story could be a feature on you and your business or it could be a trend story a journalist is considering including you in. Either way, much like you would for a job interview, you have to be prepared for anything when it comes to the media interview.

One great example of this is a client of mine Interview Angel founder Brent Peterson. My firm recently secured him an interview opportunity with the Wall Street Journal. The journalist had a job search/interview trend story in mind regarding crazy interview tactics (hoops candidates jump through for a job) that companies take to find the right candidate. She had a specific angle that she wanted Brent to comment on and we pitched his response to her. When she was ready to write the article she interviewed Brent who did discuss the things he’d initially responded with but also gave her another angle that was informational and generous on his behalf.

The angle Brent provided was about candidates volunteering their way to a job, which the journalist closed the article with. What was so generous was that he provided a real life anecdote of someone he hired on a volunteer basis to help create and promote the Interview Angel Sweepstakes. He not only promoted his business in the article but this young man and the sweepstakes all in one of the country’s top newspaper/online outlets. Brent followed his conversation with the journalist carefully and found a unique opportunity for his business.

Did he take a risk by going off topic? Maybe but not before making sure that he covered the specific angle the journalist was working on. All in all it benefited her story and made it that much more interesting for job seekers.

Being prepared to handle anything in an interview means knowing your business, industry and journalist’s story angle inside and out. It really truly is like interviewing for a job. You have to take time to research and prepare before any kind of interview; to be able to speak wisely on your business and industry while communicating key messages, other story angles that might be of interest and know the conversation can go in several directions. Once you’ve met the journalist’s needs you can afford to go off topic. After all, you’re just having a conversation with a journalist and as long as it’s related to the story it can go anywhere.

And practice makes perfect! Print out what you want to say – story angles, key messages – get in front of a mirror and practice, practice, practice. Most importantly, remember to speak in short, valuable soundbites that the journalist can easily use as a quote.

And…you will create media opportunities that will truly benefit your business!

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